Storage belongs to the product
Peptide medicines do not all need the same storage. Some need a refrigerator, while others can stay at room temperature.
The product’s label and the pharmacy’s instructions are the place to check its storage needs.
Ask the pharmacist to explain the exact product’s instructions before delivery.
A warm delivery may need a pause
GLP-1 medicines work like a body signal that helps manage blood sugar and hunger.
Ask the pharmacist whether your medicine belongs to this group.
FDA, the U.S. drug agency, says to avoid a GLP-1 shot delivered warm or stored without enough cooling.
Ask the pharmacy how to resolve a delivery concern with your product.
Check the label and instructions
Compounded means the medicine is made to order.
FDA’s September 2026 position warns of false labels on semaglutide and tirzepatide medicines made to order. Some labels name pharmacies that do not exist.
Other labels wrongly credit an existing pharmacy with preparing the drug; the printed name alone cannot prove who made it.
Match the package to the pharmacy you checked and ask it to confirm anything that seems wrong.
Take damage or missing information seriously
FDA’s telehealth checks flag damaged packaging, missing instructions, spelling errors and doubtful pharmacy details.
Ask the pharmacist or the person writing your prescription to clear up those concerns before using the medicine.
Clear up confusing instructions
FDA reports errors with semaglutide shots made to order. Some may have led to hospital care.
Ask the people responsible for the medicine to explain the instructions. Keep asking until the answer is clear enough to repeat.